2010s Privacy Policy — Our Commitment to Protecting Your Data

What Information Do We Collect From You?

When you register or use the 2010s platform, we collect several categories of information to ensure our services run smoothly and securely for all users in Malaysia.

Account information: Full name, email address, phone number, date of birth, and login credentials provided during registration.

Device and browser information: Device type, operating system, IP address, browser type, screen resolution, and other technical data automatically transmitted by your device to our servers when you use the platform.

Payment information: Details related to your chosen payment methods, including bank name, masked account numbers, and records of deposit and withdrawal transactions in MYR (RM). We do not store full credit or debit card numbers in our systems.

Platform usage data: Game session records, betting history, game preferences, login and logout times, and your interactions with features on the 2010s platform.

How Is Your Information Used?

2010s only uses the information collected for legitimate and specific purposes. We will not use your data beyond the scope outlined here without first obtaining your additional consent.

• Verifying your identity and securely managing your user account.
• Processes deposit and withdrawal transactions in MYR accurately and securely.
• Providing responsive customer support that is relevant to your account situation.
• Detecting and preventing fraud, money laundering, or suspicious activity on the platform.
• Sending important account-related notifications, relevant promotions, and service updates.
• Improving platform performance, user interface, and overall experience based on anonymised usage data.

How Do We Use Cookies and Tracking Technologies?

The 2010s platform uses cookies and similar tracking technologies to enhance the user experience and ensure smooth technical operation. Cookies are small text files stored on your device when you visit our website.

Session cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.

Preference cookies: Storing your personal settings such as interface language and display preferences for a smoother repeat experience.

Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.

You can adjust your cookie settings through your browser at any time. However, disabling certain cookies may affect some functionality on the 2010s platform.

How Long Is Data Retained and How Is It Protected?

2010s retains your personal information for as long as your account remains active or as needed to fulfil the purposes outlined in this policy. After account closure, we may retain certain transaction records as required by applicable legal and financial compliance obligations.

For your security, all data transmitted between your device and 2010s servers is protected with industry-standard SSL (Secure Sockets Layer) encryption — ensuring your information cannot be intercepted by unauthorised parties during transmission.

Our databases are safeguarded by strict access control systems, where only authorised personnel have access to sensitive user information. We also conduct regular security audits to identify and address any potential vulnerabilities.

Is Your Information Shared with Third Parties?

2010s does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations in which we may need to share your information.

Service providers: We work with payment service providers, technical infrastructure providers, and customer support service providers who require limited access to your data to carry out their functions on behalf of 2010s. All such parties are bound by strict confidentiality agreements.

Legal requirements: We may disclose your information to the relevant authorities if required by Malaysian law or a valid court order, or if we believe disclosure is necessary to prevent illegal activity or protect public safety.

Outside of these two situations, your information remains under the exclusive control of 2010s and is not shared with any external parties.

Your Rights as a User — Access, Correction and Deletion

As a 2010s platform user, you have certain rights regarding your personal information, all of which we fully respect.

Right to access: You have the right to request a copy of the personal information we hold about you at any time. Submit your request through our customer support channels.

Right to rectification: If you find any information in our records that is inaccurate or incomplete, you have the right to request a correction. You may also update certain profile details directly through your account settings on the platform.

Right to erasure: You may request deletion of your account and personal data. However, certain records may need to be retained for a period required under applicable financial and compliance laws.

To submit any request relating to your privacy rights, or if you have any questions about this policy, please contact our support team. You may also refer to our FAQ section for quick answers to common questions. Any amendments to this privacy policy will be communicated via in-platform notifications and an updated date on this page. Continued use of the platform after amendments take effect constitutes your acceptance of those changes.

Contact privacy support: [email protected]